We take a person-centred approach to support individuals, and we use person-centred planning to enable them to work towards the goals they wish to achieve. It means that we tailor what we do and how we do it to suit each person’s specific and often complex needs.
They’re individual in their requirements, so the solutions and plans we put in place – with their total input – to help them achieve their goals must be personal too.
We spend time listening to and understanding an individual. We learn about what’s important to them, their needs and wants, and how they would like to live. Then we work closely with them, their family, and other support professionals to create a person-centred plan, which sets out their goals and how we will help them achieve them.
What’s in a person centred care plan?
We’re always working to improve the person-centred planning process so that it’s easier, quicker, and more effective for everyone.
We use person-centred planning to set out how we will support each person to live the life they want. A person-centred plan tells how the individual wants to live their life now and in the future. We use many communication tools, and even if an individual finds verbal or written communication difficult, they can still be at the heart of developing their plan.
A person centred plan sets out:
- What’s essential to the individual?
- What do they want to achieve?
- Where do they want to live?
- What do they want to learn?
- What support do they need, and how do they want to use it?
- How can they live a healthy life?
- What are their hobbies?
